Terms and Conditions
Version 2 · Published on October 25, 2026
1. Acceptance of the Terms
These Terms and Conditions (the “Terms”) constitute a binding contract between LLC PRO LLC (“LLCPro”, “the Company”, “we”) and the person who accesses or purchases the Services (the “Client”, “you”).
LLCPro provides its services through the website llcpro.us.
You accept these Terms by checking the acceptance box that appears next to the payment button, with the link to this document visible. That box is not pre-checked. Without that acceptance, it is not possible to complete a purchase.
LLCPro keeps a record of the version of these Terms you accepted, with the date and time of your acceptance, and will provide it to you upon request.
If you accept these Terms on behalf of a company or other entity, you represent that you have sufficient authority to bind it, and references to “you” will include that entity.
The version of the Terms that applies to your purchase will be the one published on the site at the time you confirm payment. We recommend that you save or print a copy.
2. Definitions
For purposes of these Terms:
Services: all the administrative management, processing and coordination services described in Section 3, together with the website, the registration form and the Client dashboard.
Plan: each of the service packages published on the site, with the content and price in effect at the time of purchase.
Add-on: an optional additional service that the Client may purchase during checkout or later from their dashboard. When these Terms require purchasing a service in a specific case, such as the Registered Agent under Section 13.2, that service is mandatory for the Client in that situation and is not considered an Add-on for them.
State Fees: the mandatory charges collected by each state government for the filing of formation documents (state filing fees), as well as any federal or state government charge associated with the process.
Order: each individual request for company formation or for another Service, with its own life cycle.
Client Content: all information, documents, files or data that the Client uploads or transmits to the platform.
Partner Third Parties: independent providers whose services the Company coordinates or facilitates, including banks, business address providers, remote notaries and business information bureaus.
Guidance: the general orientation on the process, requirements and documentation of each procedure, the tracking of the status of the Order, and support in Spanish. Guidance does not constitute legal, tax, accounting, immigration, financial or investment advice, under Section 4.3.
3. Description of the Services
The Company provides administrative management and coordination services for people who wish to form and operate a business entity in the United States. Depending on the Plan purchased, the Services may include:
Preparation and filing of LLC or Corporation formation documents with the corresponding state authority.
Application for the EIN (Employer Identification Number) with the IRS.
Processing of the ITIN (Individual Taxpayer Identification Number) with the IRS.
Generation of the Operating Agreement or By Laws from standard templates.
Registered Agent service.
Virtual business address and virtual phone number.
Website with domain and corporate email accounts.
Registration of the DUNS number and identification of the NAICS code corresponding to your activity.
Informational guidance for opening business bank accounts and for building business credit.
The exact content, price and conditions of each Plan and Add-on are those published on the site at the time of purchase. The Company may modify, add or discontinue Plans and Add-ons; changes do not affect Orders already paid, except as provided in Section 10 for recurring services.
The Services are provided remotely. The Company does not lease physical offices to the Client or provide accounting, tax return preparation, legal representation or financial intermediation services.
4. Nature of the Service and Professional Limitations
4.1 We are not a law firm or an accounting firm
The Company is not a law firm, is not a firm of certified public accountants (CPAs) and is not a tax return preparer. None of our representatives acts as your attorney or your accountant. Purchasing the Services does not create an attorney-client or accountant-client relationship, and the information you give us is not protected by attorney-client privilege or by any other professional secrecy.
4.2 Scope of our work
Our work consists exclusively of:
Preparing and filing administrative documents with state and federal agencies, based solely on the information you provide to us and without verifying its legal accuracy.
Completing standard templates —including the Operating Agreement or By Laws— with the data you provide. The Company does not select, draft or adapt clauses for your particular situation.
Coordinating the engagement of services provided by Partner Third Parties.
Providing you with general information about processes and requirements.
The Company does not exercise professional judgment on which structure, state or document is best for you, nor does it review the legality of your business activity.
4.3 Not advice
No communication with our team —including emails, calls, WhatsApp messages, video calls, the content of the site, the Plan descriptions or the informational materials— constitutes legal, tax, accounting, immigration, financial or investment advice.
This expressly applies to information on business credit, the DUNS number, the NAICS code, vendors with Net 30 terms and the opening of bank accounts, which is provided for informational and coordination purposes.
4.4 State recommendations are general information
Any suggestion on in which state to register your entity is based on general usage patterns (cost, privacy, place of operation) and does not constitute a tax, legal or immigration analysis of your particular situation. The choice of state is exclusively yours.
4.5 IRS Certified Acceptance Agent (CAA)
LLCPro is not a Certified Acceptance Agent. In the ITIN process, the identity verification required by the IRS and the certification of documents are carried out by a Certified Acceptance Agent (CAA) authorized by the IRS, who acts under their own authorization and agreement with that agency, and with whom LLCPro coordinates the provision of the service. LLCPro is responsible for preparing the file, coordinating the process and guiding the Client.
The CAA's involvement is limited to verifying the identity and authenticity of the applicant's documents in accordance with Form W-7, and to attaching the Certificate of Accuracy (Form W-7 COA) that the IRS requires with each application. It does not extend to tax advice, tax planning or representation before the IRS beyond that process.
Limitation applicable to dependents. For primary and secondary applicants, the CAA may authenticate all identity documents except foreign military identification. For dependents, the CAA may authenticate only the passport and the civil birth certificate; all other documents must be sent to the IRS as originals or as copies certified by the issuing authority.
The IRS retains the authority to request original documents or additional information, and to reject the application. The CAA is required to keep copies of the certified documentation for the period set by the IRS.
4.6 We are not affiliated with any government agency
LLCPro is not affiliated with, sponsored by or endorsed by the Internal Revenue Service (IRS), any Secretary of State, the Financial Crimes Enforcement Network (FinCEN) or any other federal, state or local government entity, nor does it act on their behalf. The authorization of the Certified Acceptance Agent described in Section 4.5 belongs to that agent, is a limited authorization for a specific procedure, and does not imply any affiliation of LLCPro with the IRS.
The procedures that the Company carries out for you can also be done directly with the corresponding agencies, paying only the State Fees.
4.7 Recommendation of independent advice
We recommend that you consult a licensed, independent attorney, accountant or financial advisor before making legal, tax or investment decisions related to your entity. This includes, in particular, review of your Operating Agreement if your situation requires asset protection, succession, admission of partners or profit distribution clauses specific to your case.
5. Eligibility, Identity Verification and Right to Refuse Service
5.1 Requirements to purchase
To use the Services you must be at least 18 years of age and have the legal capacity to enter into contracts. You may be a U.S. citizen, a resident or a non-resident foreigner; foreign clients are subject to the additional requirements of Section 15.
You represent that all the information you provide is truthful, complete and up to date, and you undertake to keep it so throughout the relationship.
5.2 Identity verification
The Company may request, at any time, identity documents, proof of address, a verification video call or other reasonable information to confirm your identity and that of the other members of the entity. Refusal to complete the verification entitles the Company to suspend or terminate the Order under Section 18.
5.3 Sanctions and restricted activities
The Company may check sanctions and designated-persons lists, including those administered by the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury. The Services are not available to persons or entities included on those lists, or to residents of jurisdictions subject to comprehensive sanctions.
You represent that you are not on any of those lists and that the funds used to pay for the Services are of lawful origin.
You also represent that you purchase the Services for business or investment purposes, to form or operate a business entity, and not for personal, family or household purposes.
5.4 Right to refuse service
LLCPro reserves the right to reject, at its sole discretion and without having to state a reason, any request for Services. If the rejection occurs after payment, LLCPro will refund the amount paid, deducting only State Fees and the costs of Partner Third Parties that have already been irrecoverably incurred.
Sanctions exception. When the rejection is because you, your entity or any of its members appears on a sanctions list, or resides in a jurisdiction subject to comprehensive sanctions, under Section 5.3, LLCPro will act as required by applicable U.S. regulations. Depending on the case, those regulations may require LLCPro to block the funds received, which cannot be refunded while they remain blocked, or to reject the transaction, and in both cases to report it to the competent authority. LLCPro will comply with that obligation and will inform you to the extent the law allows.
6. Client Account
To access the Client dashboard you must create an account. You are responsible for keeping your credentials confidential and for all activity carried out from your account, authorized or not. You must notify us immediately of any unauthorized use or loss of credentials.
A single Client may maintain several Orders and several entities under one account.
The account is personal and non-transferable. You may not assign it, sell it or share access with third parties without the prior written authorization of the Company. If you want a third party (accountant, partner, advisor) to access your information, you must request it through the official channels.
7. Authorization to Act on Your Behalf and Electronic Signature
7.1 Limited authorization
By purchasing the Services, you authorize LLCPro to prepare and file on your behalf the documents necessary to carry out your Order, including:
Articles of Organization or Articles of Incorporation and equivalent formation documents.
Form SS-4 for the EIN application.
Form W-7 and its attachments for the ITIN application.
Registered Agent designation and acceptance forms.
USPS Form 1583 and equivalent documents enabling a business address.
The authority to sign is more limited. LLCPro may sign on your behalf, as an authorized representative, only the Articles of Organization or Articles of Incorporation and the Registered Agent designation documents that allow that capacity.
You must sign the following documents personally and LLCPro is not authorized to sign them:
Form W-7, which is signed under penalty of perjury by the applicant.
Form SS-4, which is signed by the responsible party of the entity.
USPS Form 1583, which postal regulations require to be signed before a notary, under Section 13.3.
LLCPro will deliver those documents to you prepared and will tell you how to sign them. Your signature is a requirement to continue the process.
The authorization is specific to the Order purchased, ends when the Order is completed or cancelled, and may be revoked by you at any time by written notice to the contact address in Section 27. Revocation does not affect actions already taken and may prevent the Order from being carried out.
This authorization is not a general power of attorney. The Company is not authorized to open bank accounts, take on debt, transfer ownership interests or dispose of assets on your behalf.
7.2 Prior review by the Client
Before filing, LLCPro will make available to you the information that will be submitted. You have three (3) business days to review it and notify any correction in writing. If that period passes without objection, the information will be deemed approved by you.
If you expressly approve the information from your dashboard before that period expires, LLCPro will proceed immediately with the filing, without waiting for the three days to elapse.
The Company is not responsible for errors, rejections or consequences arising from incorrect, incomplete or outdated information that you provided or approved.
Review of delivered documents. When LLCPro uploads a final document to your dashboard —Articles of Organization, EIN letter, ITIN letter, Operating Agreement or other— you must review it and tell us of any error within the following thirty (30) calendar days, so that we can correct it in time. This is a duty of notice intended to allow early correction; it does not limit any legal period for filing claims or affect the own-error guarantee in Section 17.3.
7.3 Consent to electronic records and signatures (E-SIGN)
You consent to receive electronically all notices, contracts, invoices, documents and other records related to the Services, and you agree that electronic signatures have the same validity as a handwritten signature, under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and applicable state law.
To access and keep these records you need: a device with an internet connection, an up-to-date browser, a valid email account and the ability to read PDF files.
You may withdraw this consent at any time and free of charge by writing to the address in Section 27. Since the Services are provided entirely remotely, withdrawal of consent prevents continuing to provide them and will result in the closing of your account under Section 18.4. Withdrawal does not affect the validity of documents already signed or communications already sent.
8. Electronic Communications
8.1 Communications about your Order
By purchasing the Services you agree that the Company may contact you by email, text message (SMS), WhatsApp, phone call and in-platform notifications on matters related to your Order: payment confirmations, status changes, document requests, deadline reminders and service notices.
These communications are necessary to provide the Service. You may withdraw your consent to receive them at any time and by any reasonable means; if you do, LLCPro will not be able to continue providing the Services that depend on those communications, and Section 18.4 will apply. Orders in progress will be settled under the stage table in Section 17.2.
8.2 Promotional communications
Marketing communications —promotions, webinars, educational content, new services— require your separate and express consent, which is requested through a specific, non-pre-checked box at the time of registration or purchase.
Your consent to receive promotional communications is not a condition of purchasing or receiving the Services.
8.3 Revocation
You may revoke your consent to promotional communications at any time and by any reasonable means: by replying STOP or BAJA to a text or WhatsApp message, by using the unsubscribe link in our emails, or by writing to the address in Section 27. We will honor the revocation within the following ten (10) business days.
Revoking promotional communications does not cancel the communications about your Order described in Section 8.1.
8.4 Costs
Messaging and data rates from your carrier may apply. The frequency of messages varies according to the status of your Order. LLCPro does not charge for these communications.
8.5 Updated contact details
It is your responsibility to keep your email and phone number up to date in the dashboard. LLCPro is not responsible for consequences arising from communications sent to outdated contact details, including missed deadlines or stalled procedures.
9. Prices, State Fees and Payments
9.1 What the Plan price includes
In Plans that include the formation of an entity, the published price includes LLCPro's fees and the current formation fee of the State of Florida. If you register your entity in Florida, you will not pay any additional state charge for filing the formation documents.
If you choose a state other than Florida, the formation fee of that state will be charged in addition. The amount is set by that state authority, not by LLCPro. The site shows it when you select the state, and the total —Plan price plus the fee of the chosen state— is presented before you confirm payment.
The state fees that LLCPro collects for this purpose are passed through in full to the corresponding agency; LLCPro earns no margin on them.
Plans that do not include the formation of an entity —among them Tax ID and Credit Builder— do not involve filing with any state authority and therefore generate no formation fee, neither in Florida nor in another state.
9.2 Changes in State Fees
State authorities may change their fees at any time and without prior notice, including Florida's. LLCPro does not absorb those differences.
If the fee changes between the time of your payment and the time of filing, we will notify you of the adjustment and ask for your approval before continuing. If you do not respond within the following ten (10) business days, the Order will be cancelled and amounts not yet incurred will be refunded under Section 17.1.
9.3 Additional government charges
In addition to the formation fee, some states charge fees for expedited processing, certifications, certified copies, fictitious name (DBA) registration or late-filing surcharges. These charges are not included in any Plan, not even in Florida, and are quoted separately when they apply.
The entity's annual maintenance fees, such as the Annual Report, are also not included and are governed by Section 14.1.
9.4 Additional services (Add-ons)
During checkout or from your dashboard you may purchase Add-ons, each with its own price, periodicity and conditions, which are shown before you confirm payment. Add-ons purchased from the dashboard are charged to the registered payment method.
9.5 Currency and taxes
All prices are expressed in United States dollars (USD). Prices do not include sales taxes, withholdings, currency conversion fees or charges that your bank or card issuer may apply for international transactions. Those costs are at your expense.
9.6 Payment processing
Payments are processed through Stripe or another authorized processor. The Company does not store your full card details. By paying, you also accept the terms of the corresponding processor.
The charge will appear on your statement with a descriptor that identifies LLCPro.
9.7 Failed payments
If a charge is declined, LLCPro may retry it. Orders with pending payment are not filed. Recurring services with a failed payment are governed by Section 18.
Automatic card update. You authorize LLCPro and its payment processor to obtain and use your updated card details when your issuing bank renews them due to expiration, replacement or reissue, so that authorized recurring charges can continue without interruption. You may revoke this authorization by updating or deleting your payment method from the dashboard.
Alternate payment method. If you register more than one payment method, you authorize LLCPro to charge the alternate one when the primary one is declined.
Amounts owed. If you initiate a chargeback and the dispute is resolved in LLCPro's favor under Section 17.7, or if you contract an installment plan and do not pay an installment on the agreed date, the amounts owed may incur a late fee of one percent (1%) per month on the outstanding balance, or the maximum permitted by applicable law if lower. This fee does not apply to declined recurring charges, which are governed by Section 18.1.
10. Recurring Charges and Automatic Renewal
10.1 Services subject to automatic renewal
The following services are billed periodically and renew automatically until you cancel them:
Service | Frequency |
|---|---|
Virtual business address (all tiers) | Monthly |
Website with domain and corporate email | Monthly |
Flex Start Plan | Monthly |
Registered Agent | Annual |
The current prices of each are those published on the site.
10.2 Your authorization
By confirming a purchase that includes any of these services, you expressly authorize the Company to automatically and recurrently charge the corresponding amount to the registered payment method, each period, until you cancel. Before you confirm payment, the site clearly and visibly shows you: which services renew, their amount, their frequency and the date of the first recurring charge.
10.3 Reminders before renewal
For services with annual renewal —including the Registered Agent— the Company will send you an email reminder between thirty (30) and fifteen (15) days before the renewal date, stating the amount, the date of the charge and how to cancel.
For monthly services, the Client dashboard shows the date of the next charge at all times.
10.4 Price changes
The Company may change the price of recurring services. Changes will be notified to you by email at least thirty (30) days in advance and will apply from the next billing cycle. If you do not agree, you may cancel before the new price takes effect.
10.5 How to cancel
You may cancel any recurring service at any time, without penalty and without having to give reasons, from the Client dashboard, in the same number of steps it took to purchase it. You may also cancel by writing to the address in Section 27.
The Flex Start plan has no minimum commitment period. You may cancel it at any time.
Cancellation takes effect at the end of the period already billed. No prorated refunds are issued for periods already started, unless applicable law provides otherwise. The consequences of cancelling each service are detailed in Section 13.
11. Order Process and Delivery Times
11.1 Order life cycle
Once payment is confirmed, your Order moves through the stages shown in the Client dashboard, from the initial review to the delivery of documents. You can check the status at any time and will receive notifications at key moments.
11.2 Your cooperation is required
The progress of the Order depends on you responding promptly to requests for information, documents, signatures or video calls. A delay in your response suspends the estimated timelines. Orders with no Client activity are governed by Section 18.
11.3 Times are estimated, not guaranteed
The times published on the site are estimates based on average experience and depend on third parties over whom the Company has no control: state authorities, the IRS, banks, notaries and other Partner Third Parties.
The Company does not guarantee any delivery time or the final approval of any procedure. In particular, it does not guarantee that:
the state authority will approve the formation of your entity;
the IRS will issue the EIN or the ITIN, or do so within a specific time;
a bank, lender or vendor will approve your application;
your entity will obtain a DUNS number, credit score or any line of credit.
11.4 Rejections by the authority
If the rejection is due to an LLCPro error, we will correct and re-file at no cost to you, as many times as necessary. If the agency charges the State Fee again, LLCPro bears it.
If the rejection is due to information you provided or to discretionary criteria of the agency other than those relating to the entity name, which are governed by the following paragraph, the correction and re-filing cost ninety-nine dollars (USD $99), plus the State Fee that the agency charges again, if it does.
Rejections related to the entity name. LLCPro keeps a record of the date and result of each name check, and repeats the check immediately before filing.
If at the time of the check the name was already registered with the state authority and LLCPro reported it as available, it is considered an LLCPro error and the first paragraph of this section applies: correction at no cost.
If the name was registered by a third party after the check, or the authority rejects it as insufficiently distinguishable or on another criterion of its own, the rejection is not considered an error of either party. LLCPro will make one (1) new filing with the next alternative name you have indicated, with no fee charged; subsequent ones cost the USD $99 provided in the second paragraph. In this case, the State Fee that the agency charges again is at your expense.
If you chose or kept a name after LLCPro warned you that it could be rejected, the USD $99 cost applies from the first new filing.
11.5 ITIN retries
The granting of the ITIN is an exclusive decision of the IRS and its rejection may be due to different causes. The treatment is as follows:
Cause of rejection | What applies |
|---|---|
LLCPro error in preparation or certification | New submission at no cost, unlimited times |
Your information or documentation incomplete, expired or incorrect | New submission at a cost of USD $99 |
Entity structure chosen by you, with the warning in Section 13.5 on record | Not considered an LLCPro error. New submission at a cost of USD $99 |
IRS rejection for a curable cause, with no error of either party | One (1) new submission at no cost. Subsequent ones, USD $99 |
The IRS determines that you do not meet the requirements to obtain an ITIN | Credit for the amount paid for the ITIN service, applicable to any other LLCPro service during the following twelve (12) months |
How the cause is determined. The cause of rejection will be the one indicated in the IRS notice. When that notice states more than one cause, the row corresponding to the main cause expressed there will apply. When the notice does not allow it to be determined, it will be understood to be a rejection for a curable cause with no error of either party.
Limit on submissions. LLCPro will make up to three (3) submissions of the same ITIN application, including the original. Once that number is reached without approval, LLCPro may close the process.
The credit provided in the last row applies only when the IRS determines that you do not meet the requirements to obtain an ITIN. It does not apply when rejections are due to your documentation, to the structure you chose, or to any other cause that is not that IRS determination; in those cases the process is closed without credit and the fees are deemed earned.
This limit does not apply when rejections are due to LLCPro errors, in which case new submissions have no limit or cost.
The credit recognizes that LLCPro prepared and submitted the application as contracted, even though the IRS did not grant the result. LLCPro does not guarantee approval of the ITIN, under Section 11.3.
12. Client Documents and Deliverable Documents
12.1 Documents you provide
You must provide truthful, current and legible documents. Depending on your case, they may include a passport, visa, birth certificate, proof of address and notarized translations.
You represent that you have all the necessary rights over the Client Content you upload and that it is authentic. The Company is not responsible for delays, rejections, penalties or consequences arising from incorrect, incomplete, altered or fraudulent documentation.
Submitting false documents to a federal or state agency is a crime. When LLCPro has reasonable grounds to consider that a document is false or has been altered, it will suspend the Order, inform you and give you an opportunity to clarify. If in LLCPro's reasonable judgment the falsity is confirmed, LLCPro will terminate the Order, refund the State Fees and unincurred third-party costs, retain all management fees and report the situation to the authorities when the law requires.
12.2 License over Client Content
By uploading Client Content, you grant the Company a limited, non-exclusive, worldwide and revocable license to store, process, copy, translate and transmit that content, solely for the purpose of providing the contracted Service and complying with legal obligations.
The Company shares your Content only with the government agencies, Partner Third Parties and technology providers involved in providing the Services, including the Certified Acceptance Agent, to the extent necessary to carry them out and in accordance with the Privacy Policy. The Company does not sell or transfer your Content to third parties for commercial purposes.
Revocation. You may revoke this license by writing to the address in Section 27. Revocation prevents the continuation of Orders in progress, which will be settled under Section 17.2.
After termination or revocation. The license ends, except as necessary to keep the documents required by law or for legal defense, under Section 20.3, and only for the period those obligations require.
12.3 Documents you receive
Official documents —Articles of Organization, Certificate of Formation, EIN letter, ITIN letter— are issued by government agencies. The Company uploads them to your dashboard as it receives them, without modifying them and without being responsible for their content.
The Operating Agreement or By Laws are generated automatically from a standard template completed with the data you provided. This document has not been drafted or reviewed by an attorney for your particular case and does not replace the legal advice described in Section 4.7.
Operating Agreement in the Credit Builder Plan. When your Plan includes an updated Operating Agreement, LLCPro will generate a new version from its standard template, completed with the current data you provide: members, ownership interests, address and activity. If your entity is a corporation, the same applies to the By Laws. LLCPro does not review, interpret or modify the agreement your entity currently has in force, nor does it compare its content with the new version.
Warning before adopting it. Adopting the new version may completely replace the agreement in force. If that agreement contains clauses that the template does not include, for example on capital contributions, sale of ownership interests, succession, signing authority or resolution of disputes among members, those clauses may cease to apply. In addition, the agreement in force may require a specific procedure to amend it, such as the consent of all members.
The decision to adopt the new version, and to do so according to the procedure required by the agreement in force, belongs exclusively to you and the other members. If your current agreement was drafted by an attorney or contains clauses specific to your case, we recommend that you review it with an attorney before replacing it, under Section 4.7.
Acknowledgment. Before delivering the new version to you, LLCPro will present this warning in your dashboard and you will expressly confirm that you are aware of it, under Section 12.5.
12.4 Signing documents
Some documents require your signature. The Company will make them available in the dashboard for electronic signature. Documents that require a handwritten signature, notarization or apostille will be indicated to you with the corresponding instructions; compliance with those requirements is your responsibility.
12.5 Warnings, acknowledgment and retry limit
At several points in the process LLCPro will warn you of specific risks: a name that is likely to be rejected, a corporate structure with a higher risk of rejection, documentation that may prove insufficient, or a state whose processing times are longer.
These warnings are informational and the final decision is always yours. LLCPro will carry out the instruction you choose.
Acknowledgment. When LLCPro issues a warning of this kind, it will present it in your dashboard and you will expressly confirm that you are aware of it and decide to continue. LLCPro keeps a record of each warning and your response, with date and time, and will provide it to you upon request.
Effect. If the warned risk materializes, the outcome is not considered an LLCPro error, and the corrections or new submissions required are governed by Sections 11.4 and 11.5, at the cost provided there.
Retry limit. LLCPro is not required to repeat a procedure indefinitely. Unless the rejections are due to LLCPro's own errors, up to three (3) submissions of the same application will be made, including the original. Once that number is reached, LLCPro may close the Order and settle it under Section 17.2. The credit applies only in the case provided in Section 11.5 and not merely because the limit on submissions has been exhausted.
13. Service-Specific Conditions
13.1 Entity name
The Company checks the availability of the name you choose with the registry of the corresponding state authority, as a courtesy service and before filing.
That check is not a trademark search or an infringement analysis. Availability with a state does not mean the name is free of third-party rights. You are solely responsible for verifying that the chosen name does not infringe trademarks, trade names or other intellectual property rights, and for answering any claim arising from it.
The state authority may reject a name on its own criteria even after a favorable check, and a third party may register it between the check and the filing. The treatment of those cases is governed by Section 11.4. We recommend that you indicate up to three alternative names in order of preference.
13.2 Registered Agent
When it is mandatory to engage LLCPro. The law requires every entity to have a Registered Agent with a physical address in the state where it is formed. If you do not have a physical address in that state, you cannot act as your own Registered Agent, and when LLCPro forms your entity you must engage this service with LLCPro for the first year. In the Plans that include it, that first year is part of the price; in the others, it is charged separately and its amount is shown before you confirm payment.
If you have a physical address in that state, you may act as your own Registered Agent or designate a third party, and engaging the service with LLCPro is optional. In that case, you represent that the designated person meets the state's requirements and you are responsible for that designation.
After the first year. The service renews automatically with LLCPro under Section 10, and you may continue with us for as long as you wish. If you prefer to designate another agent, you may cancel the renewal under Section 10.5. In that case, you must file the change of Registered Agent with the state authority before the paid period expires, so that your entity is not left without an agent.
Scope. The Registered Agent receives, at the designated address and during the state's business hours, official notices, service of process and correspondence from authorities addressed to your entity. It does not receive commercial mail or packages.
Geographic coverage. LLCPro acts as Registered Agent directly in the State of Florida. In other states, the service is provided through commercial registered agent providers duly authorized in each jurisdiction, with which LLCPro has agreements. In all cases, LLCPro is your sole point of contact: you contract, pay for and manage the service with us.
Responsibility in states other than Florida. When the service is provided through a commercial provider, LLCPro is responsible for coordinating the service, for passing on to you what that provider sends, and for replacing it if it fails to perform. LLCPro is not responsible for the provider's own acts or omissions, under Section 16, except when the failure results from an LLCPro error in engaging the provider, instructing it or transmitting information to it.
Forwarding. Every notice received will be digitized and uploaded to your dashboard, with an email alert, within three (3) business days of its receipt. In practice we strive to do so the same day, particularly in the case of service of process.
Your obligation. You must keep your email and phone up to date. The Company is not responsible for missed judicial or administrative deadlines when the notice was sent to outdated contact details.
Renewal and termination. The service renews annually under Section 10. If you do not renew or the payment fails, the Company will resign as your Registered Agent with the state authority, with the advance notice required by the law of the state. From that resignation your entity will be left without a Registered Agent, which may result in loss of good standing or administrative dissolution. Designating a replacement agent is your sole responsibility.
13.3 Virtual business address and virtual phone
USPS Form 1583. For the Company or a partner provider to receive mail in your name at a business address, U.S. postal regulations require you to complete and sign USPS Form 1583, accompanied by two identity documents and a notarial certification. Until that process is complete, mail reception cannot be activated. Remote notarization is offered as an Add-on; its cost is not included in any Plan unless expressly indicated on the site.
Permitted use. The address may be used as your entity's business address and to receive mail related to it. It may not be used as a residential address, declared as a residence before any authority, or used for unlawful or fraudulent activities or to evade identification requirements.
Mail handling. The scope of the service —number of items included, scanning, physical forwarding, storage— depends on the tier contracted and the provider's policies. Unclaimed mail may be destroyed after the period set by the provider.
Upon cancellation. Cancelling the service immediately ends your right to use the address. You undertake to update your entity's address with every authority, bank and counterparty before the effective date of cancellation. Mail received after that date may be refused or returned to sender. Keeping the address in public records after cancelling may give rise to legal action and to the Company notifying the relevant authorities.
Virtual phone. The assigned number is provided through a telephony provider. It is not an emergency line and does not allow calls to 911. Portability of the number when the service ends depends on the provider's policies and is not guaranteed.
13.4 Website with domain and corporate email
Domain ownership. The domain is registered in your name: you are the owner from the moment of registration. LLCPro appears as technical and administrative contact and handles the configuration, the connection with the site and email, and the renewal while the service is active.
Transfer to another registrar. You may take your domain with you at any time. To do so you must request the authorization code (EPP) from us and start the transfer from the new registrar.
Under the ICANN transfer policy in force at the date these Terms were updated, it is not possible to transfer the domain to another registrar during the sixty (60) days following its initial registration or a prior transfer between registrars. A change in the registrant's details may also trigger a sixty (60)-day lock, unless you opt out of it when the registrar allows.
These periods are set by ICANN, not by LLCPro. If ICANN changes them, the new periods will apply.
If your domain has a country extension, such as .us, the rules of that extension's registry apply.
Renewal. Renewal of the domain and hosting depends on payment of the recurring service. Under Section 17.2, domain fees are non-refundable once the name has been registered or renewed.
Upon cancellation. On the effective date of cancellation, the website ceases to be available on your domain and the email accounts on that domain stop receiving messages. You have thirty (30) calendar days from that date to export the site content and your emails; after that period, the content is permanently deleted. Ownership of the domain remains yours and you may transfer it under the preceding paragraph.
The content you publish on the site is your sole responsibility.
13.5 ITIN
LLCPro coordinates the processing of the ITIN with a Certified Acceptance Agent authorized by the IRS, on the terms of Section 4.5. The granting of the ITIN is an exclusive decision of the IRS.
Tax return accompanying Form W-7. As a general rule, the IRS requires Form W-7 to be submitted together with a federal tax return, unless the applicant qualifies for one of the exceptions provided by that agency.
LLCPro does not prepare tax returns. Under Section 4.1, LLCPro is not a return preparer and does not hold the authorizations that activity requires. If your application needs an attached return, you must obtain it from an independent accountant or preparer and hand it to us to include in the submission. LLCPro will tell you whether your case requires a return or whether an exception applies, but that indication is informational and does not replace your advisor's assessment.
Number of members. The structure of the entity may influence the outcome of an ITIN application. In particular, applications tied to single-foreign-member entities may face a higher risk of rejection than those tied to entities with two or more members. For that reason LLCPro warns you of this risk before starting the process.
This warning is general information, not an IRS requirement or a tax analysis of your case. The IRS does not require any minimum number of members to grant an ITIN, and the reasons an application is approved or rejected depend on particular circumstances that LLCPro does not assess. Under Sections 4.2 and 4.3, LLCPro does not recommend a corporate structure to you or analyze its tax consequences.
If you wish to understand which structure suits your situation, consult an independent accountant or tax advisor before deciding. The choice of the number of members of your entity is exclusively yours.
Acknowledgment of the warning. Before starting the process, LLCPro will present this warning to you and you will expressly confirm, by checking the corresponding box in your dashboard, that you are aware of it and decide to continue with the structure you chose. LLCPro keeps a record of that confirmation with its date and time.
Effect of your decision. Whatever your choice, LLCPro will process your application. If the IRS rejects an application submitted by a single-member entity, that rejection is not considered an LLCPro error, so the new submission is governed by the general rule of Section 11.5 and carries the cost provided there.
All members must be real. You represent that each of the people listed as members of your entity is a beneficial owner, with a genuine economic interest and with the rights and obligations that correspond to them as such. Adding a person as a member without that person having a real stake, for the sole purpose of influencing the outcome of an application before the IRS, may constitute a false statement to a federal agency.
LLCPro does not provide, suggest or supply nominal members, and will terminate any Order in which it notices that a member was added for that purpose, under Section 12.1.
Return prepared by your accountant. The tax return you obtain from an independent preparer is considered your documentation for all purposes of these Terms. If the IRS rejects the application for causes attributable to that return, the rejection is not considered an LLCPro error and is governed by the corresponding row of Section 11.5.
The process requires an identity verification interview by video call, conducted by the Certified Acceptance Agent. Failure to complete it prevents continuing.
Method of document verification. Under IRS rules, the Certified Acceptance Agent must review your original identity documents, or copies certified by the issuing entity, during the interview. Depending on what the agent determines for your case, the review will be carried out in one of these ways:
you show your original documents during the video call, without sending them; or
you send your original documents to the Certified Acceptance Agent before the video call, and the agent returns them after the interview ends.
In both cases, you may instead present copies certified by the entity that issued the document, if you can obtain them. Under no circumstances are your original documents sent to the IRS.
When it is defined and shipping costs. LLCPro will tell you which method of verification applies to your case when the ITIN process begins. If your case requires sending original documents to the Certified Acceptance Agent, the costs of round-trip shipping are not included in the price of the Service: they will be agreed with you at that time, before any shipment is made, and no shipping cost will be charged to you without your prior approval.
Custody during shipping. The conditions of custody of your documents during shipping and while they are in the possession of the Certified Acceptance Agent will be communicated to you when the shipment is coordinated, before you send any document.
If you do not accept the method of verification. If you do not agree to send your original documents and cannot present copies certified by the issuing entity, the ITIN process cannot continue. In that case you may cancel that Service, and the refund will be calculated under Section 17.
13.6 Business credit
What this service is. The business credit service consists exclusively of structuring your entity's formal presence —registration of the DUNS number with Dun & Bradstreet, identification of the NAICS code that corresponds to your activity, business address, phone, website and corporate email— and of giving you general information on how business credit works in the United States. The NAICS code is not assigned by any authority: it is selected according to the entity's activity. LLCPro proposes the code that corresponds to the activity you describe, and the final selection is yours.
What it is not. This service is aimed exclusively at your entity's business credit, understood as credit intended for business purposes. It is not aimed, under any circumstances, at consumer credit or at credit intended for the Client's personal, family or household purposes.
Accordingly, this service does not include: improving, repairing, correcting, disputing or removing information from your personal credit history; obtaining personal or consumer credit in your name; advising you on credit for the purchase of your home; or intermediating, brokering or handling residential mortgage loans.
LLCPro is not a credit repair organization under the Credit Repair Organizations Act, nor a credit service organization under Florida law, nor a financial intermediation entity. If you are seeking credit for personal, family or household purposes, you must go to an entity authorized to provide it; LLCPro does not provide that service.
No guarantees. The Company does not guarantee obtaining the DUNS number, any credit score or Paydex, the approval of any vendor with Net 30 terms, or the approval of any line of credit, business card or loan. Those decisions belong exclusively to Dun & Bradstreet, vendors and financial institutions.
Separation from personal credit. Structuring business credit does not eliminate or replace your personal responsibility. Many lenders require a personal guarantee or verification of the owner's personal credit, even from entities with an established business history.
Scope of guidance. Any information LLCPro gives you about vendors, lenders or financing products —including guides, downloadable materials or introductions to institutions— is general and educational in nature, under Section 4.3, and is limited to financing intended for business or investment purposes. LLCPro does not submit credit applications on your behalf, does not negotiate terms with lenders and does not advise you on mortgage financing for the home in which you live or intend to live.
Residential financing excluded. LLCPro does not refer Clients to residential mortgage lenders, does not take part in home financing transactions and does not accept any commission, fee or remuneration of any kind for referring Clients to providers of services linked to residential mortgage loans.
Third-party remuneration in business services. If LLCPro receives any commission, fee or other remuneration from a bank, lender or business services provider for referring you, it will disclose this to you before you contract with that third party.
14. Client's Ongoing Obligations
Forming your entity is the beginning, not the end, of your obligations. Unless you have expressly contracted the corresponding service, the Company does not monitor, remind you of or fulfill for you any of the following obligations.
14.1 Annual Report and state maintenance
Most states require filing an annual report (Annual Report) and paying a fee to keep the entity active. Failure to do so generates surcharges and may lead to the administrative dissolution of your entity. Deadlines and amounts vary by state and are your sole responsibility.
14.2 Tax obligations
You are solely responsible for all federal, state and local tax obligations of your entity and your own as an individual, including filing returns and paying taxes.
Particular notice for foreign owners: a single-member LLC whose owner is a foreign person or entity is required to file Form 5472 annually together with a pro forma Form 1120 with the IRS, even if it has had no activity. The penalty for failing to file them is substantial. The Company does not provide this service and recommends that you engage an accountant with experience in foreign clients.
14.3 Beneficial ownership (BOI) reporting to FinCEN
Under a FinCEN final rule in force since August 14, 2026, entities formed in the United States —including those the Company forms for its Clients— are exempt from reporting beneficial ownership information to FinCEN, regardless of the nationality or residence of their owners. The obligation remains only for entities formed under the law of a foreign country that register to do business in the United States.
Accordingly, if you form your entity in the United States through LLCPro, you have no obligation to file the BOI report.
If you own an entity formed under foreign law that registers to do business in the United States, or if for any reason you wish to file the report, LLCPro can quote you that service.
The regulations may change. Check the current status at fincen.gov/boi or with your advisor.
14.4 Licenses, permits and industry compliance
Your activity may require municipal, state or industry licenses, fictitious name (DBA) registrations, mandatory insurance or registration as an employer. The Company does not identify or process these requirements unless expressly contracted.
14.5 Corporate formalities
The protection of limited liability depends on you maintaining the separation between your personal assets and those of the entity: separate bank accounts, its own accounting, minutes and respect for the Operating Agreement. The Company does not guarantee that forming the entity, by itself, will protect your personal assets against any claim.
15. Additional Requirements for Foreign Clients
If you do not reside in the United States or do not have a Social Security number, the following conditions also apply:
Documentation. Legible copy of a valid passport; if expired, two photo identity documents plus the birth certificate. Copy of visa and date of last entry into the United States, when applicable. Notarized translation of any document that is not in English.
Identity verification. A verification video call with the Company's team is mandatory. When your Order includes the ITIN, the interview required by the IRS is conducted by the Certified Acceptance Agent, under Section 4.5, and both verifications may be coordinated in a single session.
Registered Agent. If you do not have a physical address in the state where your entity is formed, Section 13.2 applies regarding the mandatory engagement of the Registered Agent for the first year.
Number of members of the entity. Section 13.5 applies.
Times. Timelines are significantly longer because of the ITIN process and depend entirely on the IRS.
Tax obligations. The notice in Section 14.2 on Form 5472 applies.
The Company does not provide immigration advisory services. Forming an entity in the United States does not grant, facilitate or support by itself any right of residence, visa or immigration status. Any statement to the contrary does not come from the Company.
16. Third-Party Services
Part of the Services is provided through Partner Third Parties: banking institutions, business address providers, remote notaries, business information bureaus such as Dun & Bradstreet, domain registrars and telephony and email providers.
LLCPro acts as coordinator or facilitator. It does not control or guarantee the approval decisions, fees, policies, availability or quality of those third parties, and is not responsible for their acts or omissions.
By contracting a service provided by a third party, you are also subject to the terms and policies of that provider. The Company may replace a provider with another of equivalent characteristics, notifying you with reasonable advance notice.
Regarding the opening of bank accounts: the Company provides informational Guidance on requirements and documentation. The Company does not open bank accounts in your name, is not a banking intermediary and does not guarantee that any bank will approve your application. The decision belongs exclusively to the financial institution.
17. Refunds, Cancellations and Chargebacks
17.1 Cancellation window
Full refund. You may cancel an Order and obtain a full refund of the amount paid, without having to give a reason, provided you request it within thirty (30) days of payment and before LLCPro has filed documents with a government agency or incurred costs with Partner Third Parties.
In most Orders the filing occurs a few days after payment, so the effective period for a full refund is usually less than thirty days. The Client dashboard indicates at all times whether your Order has already been filed.
Any other cancellation. If you cancel after those thirty (30) days, or within them but after filing or after LLCPro has incurred costs with Partner Third Parties, the refund is calculated as follows:
State Fees not paid to any agency and unincurred Partner Third Party costs are returned to you;
LLCPro retains the greater of these two amounts, never their sum: the fees earned under Section 17.2, or a minimum administrative charge of ninety-nine dollars (USD $99).
17.2 Non-refundable items
Once incurred, the following items are non-refundable:
Item | Ceases to be refundable from |
|---|---|
State Fees | Filing with the agency |
Registered Agent | Designation with the state authority |
DUNS number | Submission of the registration to Dun & Bradstreet |
Address notarization | Holding of the notarial session |
Business address and phone | Activation of the service |
Website and corporate email | Registration of the domain |
ITIN processing | Submission of Form W-7 to the IRS |
LLCPro's management fees are earned in stages. When these Terms refer to “earned” fees, they are calculated as follows:
Services that require filing with an agency (entity formation, EIN, ITIN):
Stage reached at the time of cancellation | Percentage earned |
|---|---|
Order created, no review started | 0% |
File reviewed and documentation requested from the Client | 25% |
Documentation received and verified, process prepared | 50% |
Documents filed with the agency | 100% |
Services that do not require filing (virtual business address, virtual phone, website and corporate email, DUNS and NAICS, and other structuring services):
Stage reached at the time of cancellation | Percentage earned |
|---|---|
Order created, no work started | 0% |
Configuration prepared | 50% |
Service active, or registration submitted to the Partner Third Party | 100% |
In a Plan that combines several services, the percentage is calculated for each service independently, according to the stage each has reached, and the sum determines the total earned for the Order.
When the cancellation does not qualify for the full refund of Section 17.1, the minimum administrative charge of USD $99 provided there applies, even if the stage reached corresponds to 0%.
The Client dashboard indicates at all times the stage each service of your Order is in. State Fees and Partner Third Party costs are not part of the fees: they are governed by the table of non-refundable items included at the beginning of this section.
17.3 Own-error guarantee
If the error is LLCPro's, we correct it at no cost to you and without limit on the number of times. This guarantee covers errors in the preparation, filing and certification of documents, and includes the State Fees that the agency charges again because of our error.
This guarantee does not cover results that depend on the decision of a government agency, a bank or a Partner Third Party.
17.4 Rejection by the authority
The rejection of an application by a government agency does not entitle you to a refund of State Fees, which those agencies do not return. The treatment of management fees in case of rejection is governed by Sections 11.4 and 11.5.
17.5 Procedure
Refund requests are sent by email to the address in Section 27, stating the Order number and the reason. We will respond within the following ten (10) business days. Approved refunds are processed to the original payment method and may take an additional five to ten business days to appear, depending on your issuing bank.
17.6 Recurring services
You may request a refund of the first charge of a recurring service within the following thirty (30) days, provided the service has not been activated or used. Once activated, cancellation is governed by Section 10.5 and no prorated refunds are issued for periods already started.
17.7 Chargebacks
If you believe a charge is incorrect, please contact us first: most discrepancies are resolved in days.
LLCPro does not dispute legitimate chargebacks. When it receives a chargeback for a service already provided or for amounts already passed on to a government agency or a Partner Third Party, LLCPro will provide the card issuer with documentation evidencing the provision of the service, and may suspend the Services associated with your account while the dispute is pending.
When a dispute is resolved in LLCPro's favor, you will be responsible for the amount claimed and for the fee the payment processor charges for handling the chargeback.
Nothing in this section limits the rights you have against your card issuer or your ability to initiate a dispute.
18. Suspension for Non-Payment, Inactive Orders and Termination
18.1 Non-payment of recurring services
If a recurring charge fails, LLCPro will notify you and retry the charge. After ten (10) calendar days without payment, the service will be suspended. After thirty (30) calendar days without payment, the service will be terminated.
During the suspension you keep read-only access to your dashboard and may download your documents —EIN letter, Articles of Organization, Operating Agreement, IRS letters and mail received— even though the service is inactive. If you regularize the payment before termination, the service is reactivated at no additional cost and without loss of information.
The consequences of terminating each service are those described in Section 13: resignation as Registered Agent, loss of the right to use the business address, and deactivation of the website and corporate email.
In the case of the Registered Agent, the resignation will be filed with the state authority with the advance notice required by the law of the corresponding state. Most states provide an additional period before the resignation takes effect, during which you must designate a replacement agent. That period is set by the state, not by LLCPro.
Continuity during suspension and notice. As long as LLCPro appears with the state authority as your Registered Agent —including the period of suspension for non-payment and the notice period of resignation— it will continue to receive notices addressed to your entity and upload them to your dashboard, with an email alert, within the periods of Section 13.2. Delivery is deemed complete upon uploading the notice to your dashboard and sending the alert to the email registered in your account, regardless of whether you view it or not, and of whether the service is suspended for non-payment.
18.2 Inactive Orders
If an Order remains stalled for lack of information, documents, signature or video call on your part for more than one hundred twenty (120) calendar days counted from your last activity, despite at least three reminders sent to your registered contact details, LLCPro may cancel it and consider it abandoned.
Last activity means any action of yours within the Order: uploading a document, responding to a request, signing, scheduling or holding a video call, or communicating with LLCPro about that Order. Each of those actions restarts the period. The Client dashboard shows the date of your last activity.
When an Order is closed for abandonment, LLCPro will settle the account as follows:
It will refund the State Fees that have not been paid to any agency and the Partner Third Party costs that have not been incurred.
It will retain the management fees actually earned up to the closing date, calculated under Section 17.2.
It will retain a minimum administrative charge of ninety-nine dollars (USD $99) for opening the file, reserving capacity and follow-up and reminder efforts.
How both items are combined: LLCPro will retain the greater of the two amounts, never their sum. If the earned fees exceed USD $99, the earned fees are retained. If they are less, only the USD $99 is retained. The administrative charge is non-refundable and applies even if the Order did not get past the first stage.
Both parties acknowledge that LLCPro incurred time and resources in opening the file and reserving capacity to handle it, and that this work is earned even if the Order is not completed.
This provision does not apply when the delay is attributable to LLCPro, or when applicable law provides otherwise.
Before closing an Order for abandonment, LLCPro will send you a final notice at least fifteen (15) days in advance to the email registered in your account. You may reactivate the process by contracting it again.
18.3 Termination by the Company
LLCPro may suspend or terminate your access to the platform and the Services, with or without prior notice, in the event of: breach of these Terms, well-founded suspicion of fraud or document falsification, an adverse result in the verification of Section 5, a requirement of a competent authority, or abusive conduct toward the Company's staff.
18.4 Termination by you
You may close your account at any time by writing to the address in Section 27, without prejudice to payment obligations already incurred and to active recurring services, which must be cancelled separately under Section 10.5.
18.5 Effects
Termination does not extinguish your obligation to pay amounts earned, nor the clauses that by their nature must survive: Sections 12.2, 17, 19, 20, 21, 22, 23, 25 and 26. Before termination you must download your documents from the dashboard under Section 20.3.
19. Intellectual Property, Testimonials and Acceptable Use
19.1 Company property
The site and all its content —texts, design, code, logos, trademarks, document templates, guides and informational materials— are the property of the Company or its licensors and are protected by applicable intellectual property law.
Purchasing a Plan grants you a limited, personal, non-transferable and revocable license to use the site and the materials delivered for the purpose of operating your own entity. You may not reproduce, distribute, resell or publish them, or create derivative works, without prior written authorization.
The final documents issued in the name of your entity (Articles of Organization, completed Operating Agreement, IRS letters) belong to you.
19.2 Testimonials and use of image
The Company will publish your name, image, voice, testimonial or your company's name only with your prior and express authorization, given in writing or through the corresponding form. That authorization is revocable at any time by writing to the address in Section 27; revocation will apply to future publications and to those under the Company's control, within a reasonable period.
When a testimonial is given in exchange for a discount or other consideration, that fact will be disclosed alongside the testimonial.
19.3 Acceptable use
You undertake to use the Services only for lawful purposes. The following is prohibited, among other conduct:
providing false information or altered documents;
impersonating a third party or forming an entity in the name of someone who has not consented;
using the Services for money laundering, tax evasion, fraud, scams or any unlawful activity;
using the business address in violation of Section 13.3;
attempting to breach the security of the platform, access other people's accounts, extract data in an automated way or introduce malicious code;
reselling the Services or presenting yourself as a representative of the Company without authorization.
The Company may suspend or terminate accounts that violate this section and report suspicious activity to the authorities when the law requires.
19.4 Intellectual property claims
If you believe that content hosted on the site or on the websites LLCPro creates for its Clients infringes your copyright, send a notice under the Digital Millennium Copyright Act to the email address indicated in Section 27, including identification of the work, the location of the content, your contact details and a good-faith statement.
20. Privacy, Security and Data Retention
20.1 Privacy Policy
The processing of your personal data is governed by the Privacy Policy published on the LLCPro website, which forms an integral part of these Terms. The use of cookies and similar technologies is governed by the Cookie Policy published on the same site.
The Services are provided from the United States and the procedures are carried out before authorities of that country. Consequently, your personal information —including identity documents and sensitive data— will be transferred, stored and processed in the United States, regardless of where you reside. The conditions of that transfer, the applicable safeguards and the rights you have under the law of your country are described in the Privacy Policy.
20.2 Security
The Company applies reasonable technical and organizational measures to protect your information, including encryption in transit and encryption of stored sensitive data. No system is completely secure, and the Company does not guarantee that the platform is immune to unauthorized access.
You contribute to security by using a strong password, not sharing your credentials and immediately reporting any suspicious access.
20.3 Retention and availability of documents
While your account is open, your documents remain available for download in the dashboard, with no time limit. Cancelling a recurring service or completing an Order does not affect that access: cancelling the business address, the website or the Registered Agent does not remove your access to your EIN letter, your Articles of Organization or your other documents.
If you close your account, you will have sixty (60) calendar days from closing to download your documents. After that period, access to the dashboard is deactivated.
We recommend that you download and keep your own copies of all your documents.
After that period, LLCPro may delete the documents, except those it must keep by legal obligation —including the documentation that the Certified Acceptance Agent is required to retain under its agreement with the IRS— or for legal defense needs.
The Company is not a document custody service and does not guarantee the indefinite availability of your files.
21. Disclaimer of Warranties and Limitation of Liability
21.1 Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Without limiting the foregoing, the Company does not guarantee that: the state authority will approve the formation of your entity; the IRS will issue the EIN or the ITIN; a bank, lender or vendor will approve your application; your entity will obtain a DUNS number, credit score or line of credit; the site will operate without interruptions or errors; or that use of the Services will generate economic, tax, immigration or any other benefit for you.
21.2 Limitation of liability
To the maximum extent permitted by applicable law, LLCPro's total and cumulative liability to you, for any claim related to these Terms or the Services, will not exceed the amount you actually paid to LLCPro for the specific Plan or service that gave rise to the claim, during the twelve (12) months prior to the event giving rise to it.
Calculation in combined Plans. When the claim relates to a service included within a Plan that groups several, the cap will be calculated on the individual published price of that service, and not on the total price of the Plan. If that service has no individual published price, the cap will be the proportional part that corresponds to it within the Plan.
The Company will not be liable in any case for indirect, incidental, special, punitive or consequential damages, including lost profits, loss of business, loss of investment opportunities, loss of data or reputational harm, even if it had been advised of their possibility.
21.3 Exceptions
The limitations in this Section 21 do not apply to liability for willful misconduct, fraud, willful misrepresentation, intentional wrongdoing, gross negligence, or liability for death or personal injury, or any other liability that applicable law does not allow to be limited or excluded.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages; in those cases, the foregoing limitations will apply to the greatest extent the law permits.
22. Indemnification and Force Majeure
22.1 Indemnification
You undertake to indemnify, defend and hold harmless the Company, its partners, officers, employees, contractors and Partner Third Parties, against any claim, lawsuit, loss, penalty, fine or expense —including reasonable attorneys' fees— arising from:
your breach of these Terms;
false, altered, incomplete or fraudulent information or documentation that you provided;
use of the Services in violation of Section 19.3;
misuse of the business address under Section 13.3;
infringement of third-party rights, including trademark rights in your entity's name;
failure to comply with the ongoing obligations described in Section 14;
third-party claims related to the operation of your entity.
This obligation does not cover claims arising from the negligence, willful misconduct or breach of these Terms by LLCPro, its employees or its contractors.
LLCPro may assume the exclusive defense of any matter subject to indemnification, in which case you will cooperate reasonably.
22.2 Force majeure
The Company will not be liable for failures or delays caused by circumstances beyond its reasonable control, including: closures or suspensions of operations of government agencies, federal government budget shutdowns, delays or changes of criteria by the IRS or state authorities, regulatory changes, natural disasters, pandemics, armed conflicts, strikes, failures of internet or cloud service providers, cyberattacks or international sanctions restrictions.
If the circumstance lasts more than ninety (90) days, either party may terminate the affected Order; in that case the Company will refund the amounts not earned or passed on to third parties.
23. Governing Law, Arbitration and Dispute Resolution
Please read this section carefully. It contains a mandatory arbitration clause and a class action waiver that affect your rights, and includes a mechanism to opt out.
23.1 Governing law
These Terms are governed by the laws of the State of Florida, United States, without application of its conflict-of-laws rules, and by United States federal law where applicable.
23.2 Prior informal resolution
Before initiating arbitration or a court action, the interested party must send the other a written notice describing the claim and the solution sought. The parties will try in good faith to resolve it during thirty (30) days. This step is a prerequisite.
23.3 Binding individual arbitration
Any dispute not resolved under Section 23.2 will be submitted to binding individual arbitration before a single arbitrator, instead of a trial before a court or jury.
The arbitration will be administered by the American Arbitration Association (AAA). When the Client is a natural person, the AAA's Consumer Arbitration Rules will apply, regardless of what you have declared under Section 5.3 about the purpose of your purchase. The Commercial Arbitration Rules will apply only when the Client is a legal entity. The seat will be Orlando, Florida, or an online or telephone forum when the Client so prefers. The award may be enforced before any competent court.
If the American Arbitration Association were unavailable or declined to administer the arbitration for any reason, the parties will agree in good faith on another recognized arbitral institution that applies equivalent consumer rules, and the arbitration will continue before that institution under the same conditions of this Section 23, including the class action waiver. If the parties do not reach an agreement within thirty (30) days, the dispute will be resolved before the courts indicated in Section 23.7.
LLCPro will bear any filing, review or administration fee that the arbitral institution requires of it as a condition for handling the case, and will manage them diligently.
When the Client is a natural person, LLCPro bears the administrative fees and arbitrator's fees that exceed the filing fee corresponding to the Client under the AAA's Consumer Arbitration Rules. If for any reason different rules were applied, LLCPro will nevertheless bear the fees that exceed that same amount.
The foregoing does not apply when the arbitrator determines that the claim was filed in bad faith, for dilatory purposes or without reasonable basis. In that case, the arbitrator may reallocate fees and expenses under the rules of the institution administering the arbitration.
23.4 Class action waiver
You and the Company agree that any arbitration or action will be conducted exclusively on an individual basis. Class, consolidated or representative arbitrations or actions, or actions as a private attorney general, are not permitted. Both parties expressly waive the right to a jury trial.
If this class action waiver were declared invalid or unenforceable with respect to any claim, that specific claim will be excluded from arbitration and resolved before the courts indicated in Section 23.7; the rest of the claims will continue in arbitration.
23.5 Right to opt out
You may opt out of the arbitration clause and the class action waiver by sending an email notice to the address indicated in Section 27, with the subject “Arbitration opt-out”, within thirty (30) days of your initial acceptance of these Terms. The notice must include your full name, the email address associated with your account and a clear statement of your intent to opt out.
We will confirm receipt by the same means within five (5) business days. The opt-out is effective from the moment it is sent, regardless of whether or not you receive our confirmation.
The opt-out does not affect any other provision of these Terms or your business relationship with the Company.
23.6 Exceptions to arbitration
Nothing above prevents either party from:
bringing an individual claim in a competent small claims court;
seeking injunctive relief from a court to protect intellectual property rights or confidential information;
filing a complaint with a federal, state or local government agency, or cooperating with it.
23.7 Residual jurisdiction
For disputes not subject to arbitration, the parties submit to the exclusive jurisdiction of the state and federal courts located in Orange County, Florida, and waive any objection of lack of jurisdiction or inconvenient forum.
23.8 Mass arbitrations
If twenty-five (25) or more arbitration requests of a substantially similar nature are filed against LLCPro by the same attorney or group of coordinated attorneys, or within a period of ninety (90) days, all of them will be handled under the American Arbitration Association's supplementary mass arbitration rules, or the equivalent rules of the institution administering the case.
In that event, the parties agree to the following batch procedure: requests will be grouped into batches of up to fifty (50) cases; a single arbitrator will be appointed for each batch; up to five (5) pilot cases per batch will be resolved first; and the statutes of limitations for unresolved requests will be tolled while the pilot cases are being handled.
No subsequent request may be filed or generate administrative fees until the batch preceding it concludes. This procedure does not limit any Client's right to have their claim resolved individually under Section 23.4.
23.9 Confidentiality of the proceedings
The parties will keep the existence of the arbitration, the briefs, the evidence and the award confidential, except as necessary to enforce the award, to comply with a legal obligation or to defend a right before an authority. This obligation does not prevent you from filing complaints with government agencies under Section 23.6.
24. State and Regional Notices
24.1 California residents
Under California Civil Code Section 1789.3, users residing in California are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
24.2 Clients outside the United States
If you reside outside the United States, the law of your country may grant you non-waivable consumer rights, including a right of withdrawal. Nothing in these Terms limits those rights to the extent that applicable law does not permit their waiver.
You are responsible for complying with the law of your country of residence regarding ownership of foreign entities, declaration of assets abroad and the exchange-control or tax obligations that apply to you. The Company does not advise on these matters.
24.3 Accessibility
The Company works to make the site accessible to people with disabilities. If you encounter an accessibility barrier, write to us at the address in Section 27 and we will look for an alternative to assist you.
25. Language of the Contract
These Terms are published in Spanish. LLCPro may also offer an English translation.
The Spanish version is the official and binding version. If a translation is published, it is offered solely as a courtesy, and in case of discrepancy, contradiction or interpretive doubt, the Spanish text will prevail.
Spanish will also govern the interpretation of these Terms in any arbitral or judicial proceeding arising from them. When the proceeding must be conducted in English, the parties will provide a certified translation of the Spanish text, which will prevail over any other translation.
26. General Provisions
Amendments. LLCPro may update these Terms. The current version will be published on the site with its update date, and substantial changes will be notified to you by email at least thirty (30) days in advance. If you do not agree, you may cancel under Section 10.5 or Section 18.4 before the change takes effect.
Orders already paid are governed by the version in force at the time of payment. For recurring services, each renewal constitutes a new contractual period and is governed by the version of the Terms in force on the date of that renewal, which will have been notified to you under Section 10.3.
No amendment to Section 23 (arbitration and dispute resolution) will apply to disputes that had already arisen at the time of the change.
Severability. If a provision is declared invalid or unenforceable, it will be modified to the minimum extent necessary to make it valid, or deemed not written; the remaining provisions will remain fully in force.
Entire agreement. These Terms, together with the Privacy Policy, the Cookie Policy and the description of the Plan purchased, constitute the entire agreement between the parties and supersede any prior communication, proposal or agreement, verbal or written, including statements on social media, webinars or sales conversations.
No waiver. The Company's tolerance or delay in exercising a right does not constitute a waiver of that right or of exercising it later.
Assignment. You may not assign these Terms or your rights without the prior written authorization of the Company. The Company may assign them to an affiliated company or in the context of a merger, reorganization or sale of assets, notifying you.
Relationship between the parties. Nothing in these Terms creates a partnership, joint venture, employment relationship, franchise or general agency between the parties, beyond the limited authorization of Section 7.1.
Third-party beneficiaries. Except as provided in Section 22.1 regarding the indemnified persons, these Terms confer no rights on third parties.
Survival. Sections 12.2, 17, 19, 20, 21, 22, 23, 25 and 26 survive the termination of these Terms.
Notices. Notices from LLCPro to you will be sent to the email registered in your account and will be deemed received on the next business day. Notices from you to LLCPro, including dispute notices, will be sent by email to the address in Section 27 and will be deemed received on the business day following their sending. It is your responsibility to keep the email registered in your account up to date.
Headings. Section headings are for reference only and do not affect interpretation.
27. Contact
For any inquiry about these Terms, refund requests, arbitration opt-out notices or formal notices:
Detail | Information |
|---|---|
All requests and notices provided for in these Terms —including dispute notices, arbitration opt-out requests, refund requests and the revocation of authorizations— may be validly sent by email to the address indicated above. We recommend that you keep proof of sending.